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Global Loyalty Strategy focused on Commercial Outcomes

Loyalty 360 Consultancy is a global loyalty consultancy helping brands design and optimise loyalty programs with clear commercial outcomes. With experience across Europe, Asia and the Middle East, we support loyalty strategy, program redesign, partnerships and long-term value creation.

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Welcome

Loyalty programs only create value when they are commercially sound, operationally realistic and relevant to customers across markets.

Loyalty 360 Consultancy supports senior teams in building and transforming loyalty programs that deliver measurable commercial value. From strategic design and financial modelling to partnerships and governance, we help brands make clear, informed decisions about how loyalty supports their wider business objectives.

We bring hands-on experience of running and scaling loyalty programmes across Europe, Asia and the Middle East, combining strategic thinking with practical execution. The focus is always on outcomes: sustainable member growth, clear value exchange and long-term commercial impact.

What We Help With

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Loyalty Strategy & Program Design

Defining the role of loyalty within your broader commercial strategy. We support programme launches, redesigns and strategic resets, ensuring clear value exchange, strong member propositions and alignment with business objectives across markets

Commercial & Financial Performance

Building loyalty programs that stand up financially. We support financial modelling, cost control, value attribution and performance assessment, helping leadership teams understand where loyalty creates value - and where it doesn’t.

Partnerships, Governance & Execution

Designing scalable partnership ecosystems and operating models that work in practice. From partner strategy and evaluation to program governance, processes and activation, we help ensure loyalty programs can be executed consistently across regions.